£21,000-£25,500 / annum

Experienced Internal Sales Co-ordinator

Date Added 31st July 2019
Location Blackburn
Contract Type Permanent


REPORTS TO: Supply Chain Manager


SALARY: £21K - £21.5K

JOB FUNCTION: To provide an efficient liaison between the Customer, Area Sales Managers and our various factories & departments from first enquiry to delivery of finished goods. Providing information to customers regarding orders, deliveries & stocks.

MAIN TASKS: Taking enquiries via the telephone/email and processing them accordingly.

Processing new and established customer orders, working closely with the planning & purchasing departments and also liaising with the warehouse/transport departments for efficient deliveries.

Dealing with artwork from initial stages through to customer approval (where necessary) to finished product.

To provide an efficient customer service with regard to prompt attention to all enquiries and being responsible for the collation of all relevant information.

To deal with any customer complaints alongside the technical/quality control departments.

To maintain and update customer price files.

Extensive use of the PC to input/amend orders from receipt until invoice stage.

To provide stock information and proof of deliveries where necessary.

To co-ordinate the cost recovery on originations and obsolete finished goods and labels.

Some travel to customers & other RPC sites may be required on occasion.

EXPERIENCE Sales account co-ordination, customer service & order intake experience required. Microsoft Word & Excel knowledge needed. Must be able to communicate at all levels. Excellent telephone manner. Must be able to work as part of a team and on own initiative. Must be able to work under pressure and prioritise a busy workload in a FMCG manufacturing environment. May need to work extra hours when required.

DESIRABLE Experience of SAGE line 500 software and Importing & exporting would be an added advantage.

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