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​BRAND SPECIALIST/CUSTOMER SERVICES ADVISOR

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​BRAND SPECIALIST/CUSTOMER SERVICES ADVISOR

  • Location:

    Wirral

  • Sector:

    Commercial

  • Salary:

    £8.36 to £8.91 per hour

  • Contact phone:

    0151 737 5564

  • Published:

    10 days ago

  • Duration:

    Temporary to permanent opportunity

  • Expiry date:

    2021-05-28

BRAND SPECIALIST/CUSTOMER SERVICES ADVISOR

Birkenhead, Wirral

  • Working in a friendly, fun call centre environment

  • New and exciting opportunity to work for the leading coffee brand

  • You will be responsible for taking customer and business to business calls

  • Responding to customer emails, dealing with technical queries

  • Candidates should be ready to deliver exceptional customer service on every call/live chat/email

  • Fully flexible working a 40 hour week, Monday - Sunday between the hours of 7am - 10pm, working 5 days out of 7

  • Candidates should be confident in taking inbound calls from both customers and businesses dealing financial queries, processing payments, setting up subscription plans, checking account information, and be ready to take on a great deal of information orientated around production knowledge, technical queries

In return we offer

  • Full paid bespoke training and on the job support from floor walkers, team leaders and trainers

  • Excellent rate of pay £8.36 to £8.91 per hour

  • Weekly pay

  • Holiday pay (accrual basis, based on the hours you work)

  • Free onsite parking

  • Excellent links with local public transport networks from Liverpool, Chester, Ellesmere Port

  • Temporary to permanent opportunity

  • Excellent company benefits once permanent