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Customer Service Advisor

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Customer Service Advisor

  • Location:

    Birkenhead

  • Sector:

    Commercial

  • Salary:

    £9.50 phr

  • Contact email:

    applications@recruit-right.com

  • Published:

    about 2 years ago

  • Expiry date:

    2022-04-02

Customer Service Advisor opportunity to work within a large outsourced contact centre based in Birkenhead. Full time roles available to start immediately working 40 hours per week (weekly pay) overtime available once trained.

Opening hours are Monday - Sunday 8am-10pm

Full paid training & support provided

·         You will be representing one of the UK's largest online and high street retailer

·         As a Customer Service Advisor you will be responsible for inbound customer enquires

·         You will need to provide customers with update delivery information

·         Handling and resolving customer complaints

·         You will be speaking with a vast number of customers on a daily basis

·         Listening to customers needs and ensure delivery of excellent customer service

·         You will assist customers via inbound calls/live chat and emails

·         Strong IT skills required

Temporary to permanent position based on performance

Excellent transport links, free on-site parking

£9.50 per hour (+ overtime once training is completed)

Holiday pay based on accrual

Weekly pay