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National Accounts Customer Service Advisor (Administration)

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National Accounts Customer Service Advisor (Administration)

  • Location:

    Warrington

  • Sector:

    Commercial

  • Salary:

    £9.28 per hour, increasing following a 12 week period

  • Contact:

    Liverpool Office

  • Contact email:

    liverpool@recruit-right.com

  • Contact phone:

    0151 908 0013

  • Published:

    18 days ago

  • Duration:

    Temporary

  • Expiry date:

    17 Jul 00:00

Temporary position ongoing until 31st December 2020

Location: Warrington, WA3 6FW

Mon – Sat 40 hours per week

Pay Rate £9.28 per hour, increasing following a 12 week period

You will generate a strong focus on customer retention, development of customers and build strong relationships with all internal and external customers. Answer and record all inbound calls in an efficient and professional manner and handle conclusion of all correspondence received within given timescales.

Ensure prompt resolution of complaints and carry out proactive customer service activity as directed, whilst consistently working to processes and quality standards.

About your Knowledge, Skills & Qualifications;

Excellent IT Skills

Experience in a customer service role with commercial awareness

Excellent communication skills

Organised and methodical.