Business Development Manager

Posted 08 July 2024
Salary Up to £35K + Commission
Discipline Permanent

Job description

​As part of the Sales Team the individual will be expected to engage with new and existing customers who express a wish to have a waste collection service and where necessary to look at opportunities to up sell or acquire new business via referrals. In a set postcode area. 


• Cold Calling prior to and after appointments add to portal

• Calling in face to face on Pipeline Customers

• Deal with enquiries within an hour of receiving them.

• Make phone calls to get your own appointments to fill up your Calendar

• Sit Appointments, complete all paperwork, Update Portal after each appointment.

• Pre-Qualify tomorrow's appointments. If any cancel have a backup strategy.

• Prepare tomorrow's cold calling. What postcodes are you in, are there any industrial estates you need to go on or revisit. What is around the area of your appointments?

• Prepare tomorrow's Pipeline face to face follow ups and calls.

• Pre-Programme your Sat Nav with tomorrows appointments.

• Ensure all pipeline quotes have a live follow update.

• Ensure you update the Portal with notes each time you have a communication with the customer.

• Copy and Paste emails into the Portal Notes.

• The Portal has been developed to allow you to manage your valuable time effectively in the BDM Role. 

Competencies Required:

• B2B Sales

• Cold Calling

• Excellent listening and negotiation skills

• Team player

• Strong customer focus

• Time Management

• Ability to work under pressure and deliver to deadlines

• Adaptability and flexibility

• Excellent communication both internally and externally at all levels

• Good organisation and planning skills

• Ability to build and maintain effective and positive working relationships with both internal and external customers