​Our client is recruiting Customer Service Advisors to work on a temporary project to start on Monday 11th, Tuesday 12th or Wednesday 13th September - remote position working from home using your own device

• Inbound calls

• Giving guidance to customers

• Booking appointments

• Updating customers details

• Subject to passing a DBS check

A successful Customer Service Advisors will ideally have:

• Excellent customer service

• A friendly approach

• Experience in dealing with a high volume of calls from a varied customer group

• Good IT/keyboards skills

• A good record of punctuality

• Resilience and good work ethic

In order to perform the role, you will need own IT equipment and good home Wi-Fi (requires laptop or desktop with a working microphone and camera)

• Windows 10 (21H1) or above

• CPU Gen5 2.4GHz or above

• 4GB of RAM (preferably 8GB)

• Browser with HTML5 support (e.g. Google Chrome or Firefox)

• Antivirus program installed and kept up to date

• No screen recording software should be installed on the PC

• Proof of full virus scans periodically will be requested

• Bandwidth 10-15Mbps preferred

• APPLE PRODUCTS AND CHROMEBOOK/NOTEBOOK ARE NOT COMPATIBALE

​Pay rate: £10.90 per hour

35 Hours: Working 5 days, Mon-Fri 8.30am - 5pm

Candidates must be able to work any days between the opening hours.

Ongoing temporary position, no end date

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OPERATING SYSTEM: Minimum 8gb memory, USB 3 or USB A port for headset.

NOTE: If using a windows PC/Laptop that only has USB C ports, you will have to use a USB C headset. NO ADAPTORS CAN BE USED i.e USB 3/A to USB C.

SMART PHONE – TO INSTALL MICROSOFT AUTHENTICATOR APP

HEADSETS: Specific headsets required (3.5MM Jack Headsets not compatible)