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​Financial inbound Customer Service Advisor

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​Financial inbound Customer Service Advisor

  • Location:


  • Sector:


  • Salary:

    £10.90 phr

  • Contact email:

  • Contact phone:

    0151 737 5564

  • Published:

    about 1 year ago

  • Expiry date:


Financial inbound Customer Service Advisor

Exciting Temp - Perm opportunities (multiple start dates throughout the year)

We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge. If successful, you will be representing one of the UK’s leading investment and savings companies. You’ll be joining a well-trained and dedicated team of people within the financial sector.

Training will take place over a 4-week period and additional training will be available to help you progress and grow within the company. As you progress many other opportunities may become available to you.

Role Specifics

  • Responsible for handling high volumes of inbound customer service calls to the department

  • Required to undertake a number of security pre-screening questions with customer due to financial nature of the calls.

  • Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration

  • Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease.

  • Always deliver top quality customer service and to maintain a friendly and professional approach to your customers and their needs at all times.

  • Updating customer accounts and liaising with other departments

  • Promote a positive and professional image of The Company to clients and others at all times by adhering to Company policy and procedures.

What’s in it for me?

  • Weekly Pay: £10.90per hour

  • Full Time 40 Hours

  • Monday-Friday: 8am-8pm | Sat & Sun: 8am-6pm

  • Holiday accrual (based on hours worked each week)

  • Client within easy reach of local transport links

  • Free parking available on site

  • On-site subsidised canteen

  • Training for 4 weeks consisting of a mix of classroom and on the floor training support (paid for the hours)

  • Progression available onto other roles within the company

This position is subject to a satisfactory credit check and DBS check which the client will undertake on your behalf