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Inbound Sales Executive

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Inbound Sales Executive

  • Location:


  • Sector:


  • Salary:

    OTE £30,000 (£10.42 phr + uncapped commission)

  • Contact:

    Dominique Dignam

  • Contact email:

  • Contact phone:

    0151 737 5564

  • Job ref:


  • Published:

    9 months ago

  • Duration:

    Temp to perm

  • Expiry date:


Sales Agent (Inbound)

​We are recruiting for a British company providing broadband services. Seeking experienced individuals who would like to be part of their Sales Team.  You will be expected to take enquiries as regards to re contacting customers whilst offering additional products and services across both brands (BOB)

£10.42phr weekly pa, plus UNCAPPED COMMISSION paid monthly with an OTE of £30k. Holidays accrued weekly.

Hours are Monday - Friday, 8am - 9pm / Saturday and Sunday, 8am - 8pm on a rota basis (5 out of 7 days).

You will work an average of 40 hours per week, receiving 40 minutes for lunch and 2x10 minute breaks (Breaks are unpaid)

Job Purpose

  • Taking inbound calls from customers

  • Responsible for resolving the initial issue then upselling add on products to the customer

  • You will be required to fact find what products the customer has with other suppliers and look to sell those to the customer swaping them to our service

  • Self-motivated with an aptitude for maintaining enthusiasm and focus

  • Tech Savvy

  • Confident personality

  • Competitive nature and motivated by targets

  • Ability to remain focused and effective in a high paced and high stress environment

  • Highly developed influencing and negotiating ability

  • Excellent attention to detail

  • Excellent working knowledge of Microsoft Office and competent keyboard skills

  • Good self-awareness and focus on self-development

  • A natural flair for striking rapport with others

  • Excellent conflict management skills and objection handling techniques

  • Committed to delivery of a consistently high quality of customer service

Generic Profile

  • Previous call centre work preferred

  • Broadband service provider experience advantageous or a technical/it background

  • Excellent telephone manner and clear verbal communication skills

  • Strong spelling and grammar skills

  • Excellent organisational skills

  • Excellent listening & questioning skills

  • Good team player

  • Calm under pressure

What benefits will I receive in return?

  • Full training provided (4 weeks, paid hourly)

  • On-site subsidised café and free staff WI-FI

  • On-site Parking Facilities

  • Birthday/Special Occasion off - after 12 months service

  • Weekly holiday accrual (based on a 40-hour week)

  • Incentives

  • Opportunity for progression