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Live Chat Agent

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Live Chat Agent

  • Location:

    Birkenhead

  • Sector:

    Commercial

  • Salary:

    £10.42 p/h

  • Contact email:

    applications@recruit-right.com

  • Contact phone:

    01517375564

  • Published:

    3 months ago

  • Duration:

    Temp (Short Term)

  • Expiry date:

    2024-01-05

LIVE CHAT - Short Term

Immediate start dates: 11/12/23

Monday - Sunday, between 9am - 6pm

40 hours per week, working 5 days out of 7.

£10.42 per hour (Weekly Pay)

Free parking and excellent transport links

FULL TRAINING PROVIDED

We are currently seeking candidates to work within a large, outsourced contact centre based in Birkenhead. Previous experience, such as working in a call centre environment, would be beneficial, however not necessary.

The main duties and responsibilities of the role include:

  • Responding to customers via the Live chat systems working on a retail campaign for a well-known company, call centre based

  • Responsible for all general customer relations and queries i.e. where is my order?

  • You will be the first point of contact for customers dealing with inbound queries in relation to the customer's accounts and orders

  • Updating call notes on the system

  • Changing/Updating details on their account and sending out any information they may require

What we are looking for:

  • Previous customer service experience would be beneficial

  • Excellent communication and organisational skills

  • IT competent