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Live Chat Agents (Short term temp)

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Live Chat Agents (Short term temp)

  • Location:

    Birkenhead

  • Sector:

    Commercial

  • Salary:

    £10.42 phr

  • Contact:

    Dominique Dignam

  • Contact email:

    applications@recruit-right.com

  • Contact phone:

    0151 737 5564

  • Published:

    29 days ago

  • Duration:

    Short term temporary role

  • Expiry date:

    2023-06-11

  • Startdate:

    31/5/2023

IMMEDIATE START DATES (31/5)

Monday – Sunday, between 9am – 6pm

£10.42 per hour (Weekly Pay)

40 hours per week, 5 days out of 7

Free parking and excellent transport links

Temp role from 31/5 to 25/6 (must be available for the whole duration)

FULL TRAINING PROVIDED

We are currently seeking candidates to work within a large, outsourced contact centre based in Birkenhead. Previous experience, such as working in a call centre environment, would be beneficial, however not necessary.

The main duties and responsibilities of the role include:

  • Responding to customers via the Live chat systems working on a retail campaign for a well-known company, call centre based

  • Responsible for all general customer relations and queries

  • You will be the first point of contact for customers dealing with inbound queries in relation to the customer's accounts and orders

  • Updating call notes on the system

  • Changing/Updating details on their account and sending out any information they may require

What we are looking for:

  • Previous customer service experience would be beneficial

  • Excellent communication and organisational skills

  • IT competent