Trainer ( Financial Sector)
Merseyside based company
•Has experience of training in the financial sector
•FCA awareness and regulations
•Must have a flexible work ethic and be prepared to work predominantly Monday to Friday with the flexibility to work weekends should the business require
•Displays excellent presentation skills.
•Well presented, projecting a professional image and a high level of personal credibility.
•Very articulate with excellent written and verbal communication skills.
•Displays strong campaign specific product and service knowledge
•Ability to analyse and interpret data, identifying themes and trends
•Displays an adaptable and flexible approach.
•Excellent interpersonal skills.
•Projects a high level of credibility and self confidence.
•Knowledge of contact centre technology.
•Promotes a positive approach within the operation